Transactional Team Leader Glasgow

Glasgow Permanent View Job Description
Michael Page have partnered with a thriving financial services firm who are seeking a dedicated Team Leader to join their team in Glasgow. The ideal candidate will be responsible for overseeing the daily operations of the a fast paced transactional team and ensuring the delivery of top-notch internal customer service.
  • Transactional Team Leader
  • Opportunity to Lead, Mentor and Coach an Established Team

About Our Client

The company is a medium sized, multi regulated organisation, based in Glasgow. They are known for their commitment to providing excellent customer service and innovative financial solutions.

Job Description

The successful Team Leader will have the following responsibilities;

· Oversee daily operations of the team (8-14 full time employees)

· Coach team members, provide ongoing support and mentoring.

· Formulate and drive strategies to elevate service quality.

· Manage cash transactions and handle accounting duties.

· Ensure compliance with company policies and financial regulations.

· Handle inquiries and resolve issues quickly and effectively.

· Provide flexibility in taking on ad-hoc duties when required.

· Collaborate with other departments to ensure efficient and effective risk management and financial reporting.

The Successful Applicant

The successful Team Leader should have/be able to;

· Identify inefficiencies and implement process enhancements.

· Be discrete when handling sensitive financial information.

· Excellent leadership and team management skills.

· General knowledge of financial procedures.

· Proficiency in using data software and Excel.

· Exceptional customer service skills.

· Outstanding communication and interpersonal skills.

What's on Offer

· A comprehensive benefits package.

· A supportive and professional work environment.

· Opportunities for personal and professional development.

Contact
Cameron Clark
Quote job ref
JN-042025-6715904
Phone number
tel:+441413314448

Job summary

Job function
Banking & Financial Services
Subsector
Accountancy & Finance
Sector
Financial Services
Location
Glasgow
Contract type
Permanent
Consultant name
Cameron Clark
Consultant phone
tel:+441413314448
Job reference
JN-042025-6715904