Save Job Back to Search Job Description Summary Similar Jobs5 months temporary roleWeekly pay & competitive hourly rateAbout Our ClientOur client is a well-established, large organisation within the property industry. They are known for their commitment to excellence and a strong focus on customer satisfaction. They're based in England and have a broad network across the country.Job DescriptionCarry out various tasks to a high standard as instructed, including but not limited to:Handling incoming calls from customers reporting repairsMonitor the live board to ensure the operative / engineer is fully utilized throughout the dayArranging follow on appointments for any jobs not completed on first visit.Allocate Emergencies throughout the dayClosing jobs in the system complete or cancelled as the day unfolds.Work from the CSC as and when required Back End PlannerClear any jobs flagged as no access (48 hours)Appointing any jobs that are unappointed in the systemPlanning appointments for any Legal Disrepair JobsDealing with any Out of Hours jobs including payments.Raising Purchase orders as required.The Successful ApplicantA successful Temporary Customer Service Advisor should have:Experience within customer service or a helpdesk roleExcellent communication skills - written and verbalCustomer facing / customer service orientationAbility to plan and organiseAttention to detail and accuracyGood computer skillsexperience of Microsoft Office Suit essential (Word, Excel, Outlook, Explorer, PowerPoint)experience of SAP beneficialAbility to prioritise worksAbility to work as part of a team but also act independently as requiredCan commit to a 5 month temporary roleWhat's on OfferIn return, our client can offer:Competitive hourly rateGreat working patterns (Mon - Fri 08:30am - 16:30pm)Chance to be extended or go perm!ContactLee McerleanQuote job refJN-042025-6730700Phone number+44 161 829 0398Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorNot For ProfitLocationOldhamContract typeTemporaryConsultant nameLee McerleanConsultant phone+44 161 829 0398Job referenceJN-042025-6730700
