Save Job Back to Search Job Description Summary Similar JobsOpportunity working for a leading not-for-profit businessWeekly pay & immediate startAbout Our ClientThe employer is a large organization in the not-for-profit sector. They have a robust presence in Manchester and are well-regarded in the community for their commitment to delivering excellent customer service.Job DescriptionRespond to customer inquiries via phone, email and social media platformsMaintain customer service standards by providing efficient and professional serviceResolve customer complaints and escalate them when necessaryCollaborate with other departments to ensure customer satisfactionRecord customer interactions and transactions accuratelyFollow communication procedures, guidelines, and policiesManage administrative tasks related to customer serviceMaintain customer confidentiality and adhere to data protection regulationsThe Successful ApplicantA successful Temporary Customer Service Advisor should have:A background in customer service or a related fieldExcellent verbal and written communication skillsThe ability to handle difficult customers with patience and professionalismGood problem-solving skills and the ability to think on their feetStrong organisational skills and the ability to multi-taskKnowledge of CRM systems and practicesWhat's on OfferHourly rate £13.00A supportive work environment in the not-for-profit sectorThe opportunity to make a significant impact in the Manchester communityA temporary role with potential for permanent placementIf you are passionate about customer service and want to make a positive impact in the not-for-profit sector in Manchester, we would love to hear from you.ContactSara O'BrienQuote job refJN-022025-6670629Phone number+44 161 829 0462Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorBusiness ServicesLocationManchesterContract typeTemporaryConsultant nameSara O'BrienConsultant phone+44 161 829 0462Job referenceJN-022025-6670629
