Temporary Customer Service Adminstrator

Salford Temporary £16 - £17 per hour View Job Description
We are seeking a diligent and proactive Temporary Customer Service Administrator to support our client's busy customer service department within the energy and natural resources industry. The successful candidate will have a strong focus on providing an exceptional customer experience and resolving customer queries as well as ad-hoc duties.
  • 6 month temporary role with the possibility of going perm!
  • Competitive hourly rate & weekly pay!

About Our Client

Our client is a large organisation within the energy and natural resources industry and they are looking for an experienced Temporary Customer Service Administrator to join their Salford team.

Job Description

As a Temporary Customer Service Administrator you will:

  • Handling customer enquiries and complaints through phone, and email.
  • Updating and maintaining customer records in the company database.
  • Develop, maintain and update Customer database for all relevant customers when in contact.
  • Manage, maintain and update Application register for the relevant customers.
  • Assisting customers with the application process, answering any queries regarding this.
  • Manage a busy customer email inbox, responding to queries within SLA's.

Please note offer of employment is subject to a successful Basic DBS check.

This role is a fully office based role, and no hybrid working can be offered.

The Successful Applicant

A successful Temporary Customer Service Administrator should have:

  • Excellent communication skills - written and verbal
  • Customer facing / customer service orientation
  • Ability to plan and organise
  • Attention to detail and accuracy
  • Good computer skills
    • experience of Microsoft Office Suit essential (Word, Excel, Outlook, Explorer, PowerPoint)
    • experience of SAP beneficial
  • Ability to prioritise works
  • Ability to work as part of a team but also act independently as required



What's on Offer

In return, our client can offer:

  • Free on-site parking & close to public transport links
  • Competitive hourly rate & weekly pay
  • 6 month temporary role with the possibility of going perm
  • Immediate start pending successful compliance checks
Contact
Lee Mcerlean
Quote job ref
JN-042025-6728664
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Administrator
Sector
Energy & Natural Resources
Location
Salford
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-042025-6728664