Temporary customer service administrator

Uxbridge Temporary £13 - £14 per hour View Job Description
This temporary Customer Service role in the business services industry requires a professional who can handle customer queries efficiently and contribute positively to the team. The position is ideal for someone with strong communication skills and a passion for delivering excellent customer service.
  • Immediate start
  • Established business

About Our Client

The hiring organisation is a small-sized company operating in the business services industry, known for its commitment to providing tailored solutions to its clients. The company fosters a professional and supportive environment where employees can thrive and contribute to meaningful projects.

Job Description

  • Responding promptly to customer inquiries via phone, email, or chat.
  • Providing accurate information about products or services.
  • Resolving customer complaints in a timely and effective manner.
  • Updating and maintaining customer records in the database.
  • Escalating complex issues to the appropriate team or manager.
  • Supporting the team in achieving customer satisfaction goals.
  • Following company policies and procedures during customer interactions.
  • Contributing to process improvement initiatives within the department.

The Successful Applicant

A successful Temporary Customer Service administrator should have:

  • A strong understanding of customer service principles and practices.
  • Excellent verbal and written communication skills.
  • Proficiency in using customer relationship management (CRM) software.
  • A proactive and problem-solving mindset.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • A professional and approachable demeanour when dealing with customers.

What's on Offer

  • Opportunity to gain valuable experience in the business services industry.
  • Supportive work environment with a focus on professional development.
  • Temporary position offering flexibility and variety in daily tasks.
  • Accessible location with potential for networking and career growth.



Contact
Charles Wilkinson
Quote job ref
JN-082025-6816440
Phone number
+44 193 226 4085

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Uxbridge
Contract type
Temporary
Consultant name
Charles Wilkinson
Consultant phone
+44 193 226 4085
Job reference
JN-082025-6816440