Save Job Back to Search Job Description Summary Similar JobsJoin a Progressive Work Culture!Be a Part of an Established Organisation!About Our ClientOur client is a large organization within the retail industry. They are known for their commitment to providing high-quality products and outstanding customer service. With a wide network spanning across England, they have established themselves as a market leader in their field.Job DescriptionProvide high-level customer service, addressing and resolving customer inquiries and complaintsOffer technical advice and support to customersWork collaboratively with the customer service team to deliver excellent serviceProactively identify customer needs and provide solutionsManage and maintain customer records accuratelyParticipate in ongoing training and development opportunitiesAdhere to company policies and proceduresContribute to a positive and supportive team environmentThe Successful ApplicantA successful Technical Service Representative should have:A strong background in customer service within the retail industryExceptional communication skills, both written and verbalA knack for problem-solving and a customer-centric approachProficiency in using CRM systems and other relevant softwareA willingness to learn and adapt to new technologiesWhat's on OfferAn estimated salary range of £25,500 - £28,500A supportive and friendly work environmentOpportunities for professional development and growthCompetitive holiday leave entitlementContactHannah MartinezQuote job refJN-012025-6645043Phone number+44 151 255 3776Job summaryJob functionBusiness SupportSubsectorSales AdministrationSectorBusiness ServicesLocationChesterContract typePermanentConsultant nameHannah MartinezConsultant phone+44 151 255 3776Job referenceJN-012025-6645043