Technical Service Representative

Chester Permanent £25,000 - £29,000 per year View Job Description
We are seeking a dedicated Technical Service Representative who is passionate about customer service and has a strong interest in the retail industry. The successful candidate will be responsible for providing excellent technical support to our customers and serving as a key point of contact for any queries.
  • Join a Progressive Work Culture!
  • Be a Part of an Established Organisation!

About Our Client

Our client is a large organization within the retail industry. They are known for their commitment to providing high-quality products and outstanding customer service. With a wide network spanning across England, they have established themselves as a market leader in their field.

Job Description

  • Provide high-level customer service, addressing and resolving customer inquiries and complaints
  • Offer technical advice and support to customers
  • Work collaboratively with the customer service team to deliver excellent service
  • Proactively identify customer needs and provide solutions
  • Manage and maintain customer records accurately
  • Participate in ongoing training and development opportunities
  • Adhere to company policies and procedures
  • Contribute to a positive and supportive team environment

The Successful Applicant

A successful Technical Service Representative should have:

  • A strong background in customer service within the retail industry
  • Exceptional communication skills, both written and verbal
  • A knack for problem-solving and a customer-centric approach
  • Proficiency in using CRM systems and other relevant software
  • A willingness to learn and adapt to new technologies

What's on Offer

  • An estimated salary range of £25,500 - £28,500
  • A supportive and friendly work environment
  • Opportunities for professional development and growth
  • Competitive holiday leave entitlement
Contact
Hannah Martinez
Quote job ref
JN-012025-6645043
Phone number
+44 151 255 3776

Job summary

Job function
Business Support
Subsector
Sales Administration
Sector
Business Services
Location
Chester
Contract type
Permanent
Consultant name
Hannah Martinez
Consultant phone
+44 151 255 3776
Job reference
JN-012025-6645043