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Systems Support Engineer

London Permanent £45,000 - £52,000 per year View Job Description
Responsible for efficient, continuous, and reliable core infrastructure services and end user support. This Engineer works closely with the Director of O&I and peer IT operations technicians, to maintain the organisations diverse technology platforms and end user support programs.
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  • Opportunity to develop and upskill in a fast paced environment
  • Requires 3 days on site in Central London

About Our Client

Our client is a Financial Services Organisation

Job Description

Responsible for efficient, continuous, and reliable core infrastructure services and end user support. This Engineer works closely with the Director of O&I and peer IT operations technicians, to maintain the organisations diverse technology platforms and end user support programs.

Key Responsibilities are:

  • A primary contact for London, Brussels & Asia staff for technical support, infrastructure and service issues
  • Expertise in managing and maintaining workstations, servers, and support systems globally
  • Maintaining backups and disaster recovery processes as needed
  • Monitor system performance, implementing adjustments to enhance efficiency and uptime
  • Maintain and create user guides and technical documents to streamline processes

The Successful Applicant

The successful candidate will display the following:

  • Skilled in installing, configuring, and troubleshooting Linux and Windows Server with Active Directory in virtualized production environments.
  • Strong expertise in Azure AD and Intune, including managing hybrid on-premises AD integrated with Azure AD.
  • Proficient with virtualization platforms such as VMware, Hyper-V, and VirtualBox.
  • Experience of working with the Microsoft technology stack
  • A technical background in supporting Windows Servers, Hyper-V and networking
  • Hands-on experience with monitoring systems (Ideally PRTG)



Competency Requirements:

  • Provide excellent customer service by addressing client concerns promptly and courteously
  • Ability to work independently and as part of a team
  • Must have exceptional time management skills
  • Strong problem-solving skills and the ability to diagnose and resolve complex technical issues
  • Strong written and verbal communication skills

What's on Offer

This role is offering a very competitive package for the ideal candidate.

3 days on site are required in Central London

3 stage interview process

Role Benefits:

  • Pension - 10% non-contributory
  • Life insurance / Income Protection
  • Discretionary bonus up to 10%
  • Optional private medical cover
  • 25 days annual leave
Contact
Henry Hayes
Quote job ref
JN-102024-6578060
Phone number
+44 207 269 2341

Job summary

Job function
Technology
Subsector
Infrastructure
Sector
Financial Services
Location
London
Contract type
Permanent
Consultant name
Henry Hayes
Consultant phone
+44 207 269 2341
Job reference
JN-102024-6578060