Student Experience Officer

London Temporary £19 - £20 per hour View Job Description
This role will provide a high-quality student support service. You will be based in The Student Experience Team with the team's aim to ensure that students have a positive and enriching experience whilst studying at this institute.
  • Work at an exciting educational institute.
  • Be part of a fast paced environment.

About Our Client

Our client is a reputable, mid-sized not-for-profit organisation based in London. They are deeply committed to promoting engineering and design education and research, making a significant contribution to the academic community in the UK.

Job Description

  • Facilitate a positive student experience, addressing concerns and enquiries promptly and efficiently.
  • Deliver a wide range of administrative tasks, including correspondence, record keeping and report preparation.
  • Collaborate with the Business Support Department to improve processes and systems.
  • Contribute to the organisation and management of student events and activities.
  • Liaise with academic staff to ensure student welfare and academic progress.
  • Support the management of student data and records in compliance with GDPR.
  • Handle confidential and sensitive information with discretion.
  • Assist in other duties as assigned to support the department.

The Successful Applicant

A successful Student Experience Officer should have:

  • A degree or equivalent qualification in a relevant field.
  • Demonstrable experience in administrative or secretarial roles.
  • Strong organisational and time-management skills.
  • Excellent communication skills, both verbal and written.
  • The ability to work effectively as part of a team.
  • Proficiency in Microsoft Office Suite, particularly Excel and Word.

What's on Offer

  • An opportunity to work in the not-for-profit sector in London.
  • A vibrant, supportive and collaborative work culture.

We welcome all eligible candidates to apply for this exciting opportunity to make a difference in the student experience.

Contact
Daniel Cronin
Quote job ref
JN-042025-6714105
Phone number
+44 207 269 2217

Job summary

Job function
Business Support
Subsector
Administrator
Sector
Not For Profit
Location
London
Contract type
Temporary
Consultant name
Daniel Cronin
Consultant phone
+44 207 269 2217
Job reference
JN-042025-6714105