Senior SQA Manager

The key responsibilities of the Senior SQA Manager include:

• Working with our outsourced supply chain partners to ensure Quality control and assurance documentation to ensure quality of finished goods, componentry and packaging,
• Manage retains, product release process, including development of QAS's and management of quality issues, attending first and ongoing production runs of both filled goods and packaging as required.
• Evaluation of existing & new suppliers through self-assessments, surveys, and audits.
• Lead, manage and coordinate the UK related activities of formula approval and testing.
• Conduct external audits, inspections and visits: prepare, co-ordinate and facilitate external audits and inspections, ensure smooth and effective interactions with suppliers, regulatory authorities and third-party assessors.
• Work with internal stakeholders, customers and third parties on sustainability matters and requirements such as EPR, SEDEX, Greenhouse Protocol, Recycling schemes etc.
• Lead on all aspects of Supply Chain compliance: eg Modern Slavery & REACH etc.
• Provide technical support regarding Customer complaints, RMAs, non-conformance reports
• Maintain product attributes on Global Data Sheet and associated reporting tools for MSDS, Product attributes, DIMS etc.
• Development and administration of office Health & Safety requirements
• Training and Education: design and deliver training programs to educate employees on quality best practices, fostering a quality culture throughout the organisation.