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Senior Project Co-Ordinator

Birmingham Temporary View Job Description
Working closely with the senior programme manager to deliver a complex and impactful customer-facing programme. The successful candidate will handle administrative tasks, manage direct customer queries, and make outbound calls to ensure customers complete necessary activities, including signing required agreements
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  • One of UK's leading Tech Companies
  • Hybrid Working

About Our Client

Our client is a globally recognised leader in the technology industry. With a team of over 1,000 dedicated employees, this company is committed to delivering innovative solutions and services across multiple sectors.

Job Description

Key Responsibilities:

  • Provide comprehensive administrative support to the Programme.
  • Handle direct customer queries efficiently and professionally.
  • Make outbound calls to customers to confirm receipt of documents and request signature.
  • Maintain accurate records and documentation related to customer interactions and programme activities.
  • Assist in the preparation of reports and presentations for senior management.
  • Ensure compliance with company policies and procedures

The Successful Applicant

Required Skills and Qualifications:

  • Proven experience in an administrative support role, preferably in a programme or project environment.
  • Excellent verbal and written communication skills.
  • Strong organisational and time-management abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to handle multiple tasks and prioritise effectively.
  • Experience in engaging with suppliers and procurement teams.
  • Strong interpersonal skills and the ability to interact with senior leadership.
  • Attention to detail and a high level of accuracy in work.
  • Ability to work independently and as part of a team.



Preferred Qualifications:

  • Experience in a customer service role.
  • Familiarity with ARR (Annual Recurring Revenue) processes and terminology.
  • Knowledge of CRM (Customer Relationship Management) systems.



Personal Attributes:

  • Proactive and self-motivated.
  • Professional and courteous demeanour.
  • Problem-solving mindset.
  • Adaptable and flexible in a dynamic work environment

What's on Offer

  • Opportunity to work with a global leader in the technology and telecoms industry
  • Supportive and innovative working environment
  • Access to the latest technologies and tools
Contact
Lloyd Hughes
Quote job ref
JN-012025-6640503
Phone number
+44 207 269 2459

Job summary

Job function
Technology
Subsector
Transformation
Sector
Technology & Telecoms
Location
Birmingham
Contract type
Temporary
Consultant name
Lloyd Hughes
Consultant phone
+44 207 269 2459
Job reference
JN-012025-6640503