Senior Network Engineer - Mandarin Speaking

Key Responsibilities:Network Administration & Security Support:

• Assist the Network and Security Manager in managing IT networking equipment and security infrastructure.
• Monitor security tools, including firewalls, IDS/IPS, and SIEM systems, to detect potential security threats.
• Analyze security alerts and logs to identify unusual activity and mitigate risks.
• Ensure compliance with information security standards across all IT assets.

Incident Response & Vulnerability Management:

• Investigate and respond to security incidents, including malware infections and unauthorized access attempts.
• Conduct vulnerability assessments and penetration testing to identify and address potential risks.
• Work with senior team members to apply patches and updates to mitigate vulnerabilities.

Network Access Control & Support:

• Configure switches and endpoints for NAC upgrades.
• Provide support and installation for Cisco IP Phone/IPC services.
• Configure user switches and manage network patching.
• Perform health checks on network and security systems, including after-hours change support if needed.
• Be available for on-call support during evenings, weekends, or holidays for urgent network/security issues.

Operational & Compliance Support:

• Conduct daily network checks and operational procedures according to defined standards.
• Ensure IT services meet security and performance requirements in alignment with corporate objectives.
• Communicate IT systems and controls to relevant teams and collaborate with global IT teams when needed.
• Maintain and update IT support processes and procedures.
• Generate regular IT support management reports.
• Handle high-pressure situations effectively and provide out-of-hours support for incidents or emergencies.
• Complete additional tasks as assigned by senior management.