Senior IT Manager

Business Services:

• Acts as the key liaison across UK & Ireland and its business units, information technology teams and external IT partners (peer industry, etc.).
• Is expected to embody the values of the company and ensures compliance with international & local IT corporate policies & procedures (including deep understanding and strict adherence to guidelines on 'Combined Business Model').
• Drive digital transformation initiatives, leveraging emerging technologies to enhance productivity, customer experience, and competitive advantage.
• Partner with internal stakeholders to assess technology needs, prioritize projects, and allocate resources effectively.
• Provide strategic guidance and recommendations to senior management on IT investments, trends, and opportunities for innovation.

Strategy and Planning:

• Engages with Global CoEs, DevOps, CPG Sales, Strategy and Planning, Infrastructure and Shared Platforms to assess the technology options and capabilities and develop business cases.
• Gathers key IT information data (I2P template) for the Value Creation Planning or cluster Business project, defines a strong business case in co-ordination with BPOs, Region and Global CoEs and cross IT functions either cluster or Global.
• Develop and implement comprehensive IT strategies aligned with business objectives for the UK, Ireland cluster.
• Represents and drives the IT vision, strategy & initiatives to the business leadership team and ensures that the business stakeholders are aware of the IT vision, strategic planning and priorities.
• Ensures that the IT cost model for the cluster is accurate and transparent.
• Collaborates with Business, BPOs and the Regional IT Director to develop and deliver the annual GIS budget plan (AOP) for the cluster business. Provides period end closing reporting and insights.
• Assists the business in forecasting, documenting and planning for future IT needs, as well as manage IT prioritization activities within and across the clusters
• Oversees the planning, deployment, and maintenance of IT systems, networks, and applications to ensure optimal performance and reliability.

Services Management:

• Ensures that SLA performance are aligned and communicated to the business leadership team. Liaises for that purpose with cluster IT team, Service Integration Manager and vendor Service Manager.
• Manages stakeholder expectations and alignment with business goals. In alignment with Global teams, drives within the cluster Continuous Improvement, Cost Reduction, Standardization and Harmonization of the GIS services.
• Accountable for local Vendor and contract management.
• Owns the pipeline of cluster IT projects and ensures their successful implementation. Participates in local Steerco's where appropriate
• Lead and mentor a team of IT professionals, fostering a innovation, collaboration, and continuous improvement.
• Evaluate vendor solutions, negotiate contracts, and manage relationships to ensure cost-effective procurement and service delivery.
• Establish and enforce IT policies, procedures, and security protocols to safeguard data, mitigate risks, and ensure compliance with regulatory requirements.