Save Job Back to Search Job Description Summary Similar JobsFast growing Engineering BusinessWorking on various projectsAbout Our ClientMy client is the global leader in innovative label and packaging solutions. Delivering the best cutting- edge print finishing solutions for clients across the globe. This role is 5 days a week on site in the office.Job DescriptionIn this role, you will collaborate with cross-functional teams to provide expert IT support, resolve complex issues, and ensure smooth system operations. You will troubleshoot hardware, software, and network problems, maintain high service standards, and drive IT best practices. Additionally, you will mentor colleagues, document processes, and contribute to continuous improvements in support efficiency, system reliability, and user satisfaction.The Successful ApplicantWe are looking for a proactive, problem-solving Senior Infrastructure Support Analyst to provide advanced technical support across hardware, software, and network systems. In this 2nd/3rd line role, you will troubleshoot complex issues, assist internal teams, and contribute to global IT projects.You will support Windows 10/11, Server (2016-2022), Linux, Microsoft 365, networking (firewalls, switches, WAP), and more. Expertise in Active Directory, VPNs, virtualisation, security tools, ITIL, and Cyber Essentials is essential.With 5+ years in IT support, certifications like CompTIA A+, ITIL, VMware, or Microsoft 365 are a plus. This is an office-based role.What's on OfferSalary on offer upto £45K + BensOvertime AvailableFlexible working hoursTraining Plan in placeSocial ClubHealthcarePensionContactSarah GaleskiQuote job refJN-012025-6651457Phone number+441618290492Job summaryJob functionTechnologySubsectorInfrastructureSectorTechnology & TelecomsLocationBridlingtonContract typePermanentConsultant nameSarah GaleskiConsultant phone+441618290492Job referenceJN-012025-6651457
