Save Job Back to Search Job Description Summary Similar JobsJoin a Established Company Within their Customer Service Team!Hybrid Working Options.About Our ClientThis company is an established player in the insurance industry. They pride themselves on providing top-notch services to customers and cultivating a supportive and engaging environment for their employees.Job DescriptionProvide expert advice and guidance to customers on insurance products and services.Manage and resolve customer queries efficiently and professionally.Ensure all customer interactions comply with industry regulations.Collaborate with the wider customer service team to deliver exceptional service.Identify opportunities to cross-sell products and services.Keep up-to-date with the latest industry trends and insurance products.Participate in training and development opportunities to enhance skills and knowledge.Maintain accurate records of customer interactions.The Successful ApplicantA successful Senior Customer Advisor should have:A solid understanding of the insurance industry.Exceptional customer service skills.The ability to work effectively in a team.Strong communication skills, both written and verbal.Proven problem-solving abilities.The ability to manage multiple tasks and priorities.Excellent attention to detail and organisational skills.What's on OfferA competitive salary ranging from £30k+.A comprehensive benefits package.An inclusive and supportive company culture.Opportunities for personal and professional development.ContactHannah MartinezQuote job refJN-042025-6728786Phone number+44 151 255 3776Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorBusiness ServicesLocationLiverpoolContract typePermanentConsultant nameHannah MartinezConsultant phone+44 151 255 3776Job referenceJN-042025-6728786
