Senior 2nd/3rd line IT Support Analyst

Bridlington Permanent £40,000 - £45,000 per year View Job Description
Senior IT Support Analyst to provide advanced technical support across hardware, software, and network systems. In this 2nd/3rd line role, you will troubleshoot complex issues, assist internal teams, and contribute to global IT projects.
  • Fast growing Engineering Company
  • Working on infrastructure Projects

About Our Client

Engineering global leader in innovative label and packaging solutions. This is a 5 days a week office based role.

Job Description

In this role, you will collaborate with cross-functional teams to provide expert IT support, resolve complex issues, and ensure smooth system operations. You will troubleshoot hardware, software, and network problems, maintain high service standards, and drive IT best practices. Additionally, you will mentor colleagues, document processes, and contribute to continuous improvements in support efficiency, system reliability, and user satisfaction.

The Successful Applicant

You will support Windows 10/11, Server (2016-2022), Linux, Microsoft 365, networking (firewalls, switches, WAP), and more. Expertise in Active Directory, VPNs, virtualisation, security tools, ITIL, and Cyber Essentials is essential.

With 5+ years in IT support, certifications like CompTIA A+, ITIL, VMware, or Microsoft 365 are a plus but not essential. This is an office-based role split between Bridlington and Kelleythorpe, Driffield.

What's on Offer

Salary upto £45K base + Benefits

Social Club

Pension

Healthcare

Excellent training plans

career development

Contact
Sarah Galeski
Quote job ref
JN-012025-6655319
Phone number
+441618290492

Job summary

Job function
Technology
Subsector
Infrastructure
Sector
Technology & Telecoms
Location
Bridlington
Contract type
Permanent
Consultant name
Sarah Galeski
Consultant phone
+441618290492
Job reference
JN-012025-6655319