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Sales Support Junior

Trafford Park Permanent £27,500 - £28,000 per year View Job Description
As a Sales Support Specialist you will assist the sales team by processing orders, handling customer inquiries, and coordinating shipments. You work closely with account managers, suppliers, and logistics to ensure smooth operations and customer satisfaction. Strong organisation, communication, and problem-solving skills are essential for success in this fast-paced role.
  • Flexible starting shift patterns
  • Yearly bonus entitlement & enhanced benefits

About Our Client

Our current client is a prominent and well-established product manufacturer that specializes in supplying a wide range of facilities equipment. They cater primarily to large retail chains and general construction trades, providing direct, reliable, and high-volume distribution solutions tailored to meet the specific needs of commercial and industrial clients.

Job Description

Key responsibilities consist of:

  • Process customer orders accurately and ensure timely fulfilment
  • Handle inquiries, provide product information, and resolve customer issues
  • Assist in creating and sending price quotes and proposals
  • Conduct data analysis, generate reports, and track key performance metrics to support decision-making
  • Collaborate with other teams to resolve issues and provide timely feedback to ensure the highest level of service
  • Work with suppliers and shipping teams to track and manage deliveries
  • Maintain accurate customer records, sales reports, and order details in CRM systems
  • Support account managers with administrative tasks and follow-ups
  • Collaborate with warehouse teams to monitor inventory levels
  • Assist in processing invoices and verifying payment details
  • Work closely with the sales team to manage daily tasks, ensuring all systems are updated, and support the seamless running of the sales operations
  • Identify opportunities to streamline sales operations and improve efficienc

The Successful Applicant

The successful candidate will have:

  • Previous experience in sales support, customer service, or administrative roles, preferably in an industrial or trade-related industry
  • Familiarity with order processing, invoicing, and CRM systems
  • Strong communication and interpersonal skills to effectively assist customers and support the sales team
  • Ability to multitask, prioritise, and work in a fast-paced environment
  • Proficiency in Microsoft Office Suite and other business software
  • Knowledge of supply chain, logistics, or inventory management is a plus
  • Problem-solving skills and attention to detail to ensure accuracy in order processing and documentation



What's on Offer

  • Flexible working shift patterns
  • Company-wide bonus
  • 28 days holiday + BH
  • Project days & field meeting exposure
  • Retention of internal account basis
  • Strong likelihood for continuous internal progression
  • Free Parking
  • Pension & life care allownace
  • Corporate expensed events regularly
Contact
Callum Crawford
Quote job ref
JN-062025-6768090
Phone number
+44 151 255 3754

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Retail
Location
Trafford Park
Contract type
Permanent
Consultant name
Callum Crawford
Consultant phone
+44 151 255 3754
Job reference
JN-062025-6768090