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Sales Support/ Customer Service

Woking Permanent £27,000 - £32,000 per year View Job Description
We are looking for a committed Sales Support / Customer Service representative to enhance our customer service experience within the FMCG industry. This individual will have the opportunity to work in a fast-paced environment, assisting with sales support and providing exceptional service to our valued customers.
  • If you have experience in retail or FMCG industries.
  • If you want to work in the centre of Woking in an office based role.

About Our Client

Our client is a medium sized organisation operating within the FMCG industry. Known for their commitment to quality and service, they have a strong market presence in Woking, and uphold a reputation for excellence. They believe in fostering a positive work environment that values teamwork and continuous improvement.

Job Description

  • Providing exceptional customer service to all clients.
  • Assisting the sales team with administrative tasks.
  • Resolving customer complaints and queries in a timely manner.
  • Processing orders and ensuring timely delivery.
  • Maintaining and updating customer records.
  • Collaborating with various teams to improve customer service processes.
  • Assisting in the creation of sales reports.
  • Participating in team meetings and training sessions.

The Successful Applicant

A successful Sales Support/Customer Service representative should have:

  • Previous experience in a customer service role within the FMCG or retail industry.
  • Excellent communication and interpersonal skills.
  • Strong organisational skills and attention to detail.
  • Proficiency in MS Office and customer service software.
  • A customer-centric mindset and problem-solving ability

What's on Offer

  • An estimated salary range of between 27,000 and 32,000 GBP per annum.
  • A hybrid working model, offering the flexibility to work from home after probation which is fully office based.
  • A supportive and inclusive company culture that values employee growth.
  • A unique opportunity to work in the bustling FMCG industry in Woking.



We encourage all candidates who meet the above criteria to apply for this exciting opportunity in our customer service department.

Contact
Kathryn Dale
Quote job ref
JN-012025-6645146
Phone number
+441932264007

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
FMCG (Fast Moving Consumer Goods)
Location
Woking
Contract type
Permanent
Consultant name
Kathryn Dale
Consultant phone
+441932264007
Job reference
JN-012025-6645146