Sales Director - Luxury Furniture

The Sales Director will play a key part in driving Sales strategy and optimising performance. As a pivotal member of the leadership team, they will guide a team of sales executives, supporting their professional growth while ensuring they consistently meet and exceed client expectations.Key responsibilities will include:

• Lead, mentor, and inspire a team of Sales Executives, ensuring high performance and continuous development. Foster a culture of excellence, supporting your team in overcoming challenges and helping them reach their full potential.
• Develop and execute sales strategies to drive revenue growth across trade (B2B) channels. Oversee the management of client accounts and ensure the smooth delivery of sales targets across your team.
• Cultivate strong, long-term relationships with key clients. Address escalated client issues and provide solutions to ensure satisfaction, while also driving new client acquisition.
• Generate and analyze sales reports, using data to provide actionable insights and drive performance. Ensure that your team is aligned with sales targets and consistently exceeds expectations.
• Work closely with other departments, including operations and marketing, to optimize the customer experience and ensure a seamless process for both internal teams and clients.
• Manage day-to-day sales operations, including reporting, performance tracking, and administrative tasks. Provide operational support to the Group Head of Sales as required.
• Provide continuous training and coaching to the team, ensuring they are equipped with the tools and knowledge needed to excel in their roles. Address performance gaps and foster a high-performance sales culture.
• Act as a champion of our company's values, ensuring that these are embedded in daily operations and reflected in all interactions, both internally and externally.