- Hybrid working with flexibility
- Permanent full-time position
About Our Client
The client we are currently representing are a large-scale & reputable manufacturer that operate alongside a number of subsidiaries across the Uk & Europe, & supplies directly to numerous third-party handlers as well as large household-name brands.
Job Description
Key responsibilities consist of:
- Promptly and professionally respond to customer requests for quotes, product inquiries, and sales documentation.
- Follow up on sales quotations, negotiate terms, and confirm delivery schedules.
- Efficiently manage online and telephone inquiries with a customer-focused approach.
- Coordinate with internal departments to ensure a seamless customer experience.
- Support the sales team with vendor approvals.
- Ensure all relevant information on supplier portals remains in date.
- Support Sales stakeholders with CRM system looking at incoming enquiries.
- Collaborate with the sales team to identify challenges and implement effective sales strategies.
- Track quotation progress and generate reports on converted sales orders.
- Foster strong relationships with existing customers while actively expanding the client base.
- Prepare proposals and agreements, keeping the database accurate and up to date.
- Apply lean manufacturing principles to optimize productivity.
- Attend industry events and visit customer sites to strengthen business relationships.
- Address customer complaints promptly, ensuring resolution and future prevention.
The Successful Applicant
The successful candidate will have:
- Strong verbal and written communication skills, with a professional phone manner and the ability to build relationships.
- Proficient in IT, including experience with Word, Excel, and Outlook.
- Previous experience in a sales administrator or office-based customer service/admin role.
- Confident, approachable, and customer-focused.
- Exposure to account management & administration duties preferably within a domestic industrial market.
- SAP experience.
What's on Offer
- 25 days holiday + bank holidays
- 8:30-4:30pm shifts
- Flexible working patterns upon discretion
- Starting salary of £28,000 with incentivized account targets
- Free parking
- Pension plan & life insurance schemes
Contact
Callum Crawford
Quote job ref
JN-032025-6683837
Phone number
+44 151 255 3754
Job summary
- Job function
- Business Support
- Subsector
- Administrator
- Location
- Greater Manchester
- Contract type
- Permanent
- Consultant name
- Callum Crawford
- Consultant phone
- +44 151 255 3754
- Job reference
- JN-032025-6683837