Save Job Back to Search Job Description Summary Similar JobsHybrid workingMarket leading companyAbout Our ClientGlobal finance provider. They focus on maximising repayments of delinquent accounts while ensuring a positive customer experience. The client values integrity, ethical conduct, teamwork, innovation, and commitment, and operates with a structured process to manage tasks efficiently and effectively.Job DescriptionManaging a portfolio of arrears cases within the 60-90 day aged debt category, arranging sustainable repayment plans, and reviewing contractual documents to enhance the recovery process. The role involves identifying vulnerable customers and tailoring recovery strategies accordingly. Additionally, the Account Manager liaises with Asset Management for valuations, reviews cases for bad debt provision, and makes recommendations for write-offs. They also guide other team members through the recoveries process, cover early arrears collections when needed, and prepare reports for management.The Successful ApplicantA successful candidate for this role will have a minimum of 2-3 years of experience in collections, specifically in bad debt collection, insolvency, litigation, and asset recovery. They will possess essential knowledge of contract and consumer credit, with a background in Finance & Leasing or Motor Finance. Strong negotiation and decision-making skills are crucial, along with excellent verbal and written communication abilities. The candidate should be proficient in Microsoft Office, especially Excel, and capable of working independently while managing tasks efficiently.What's on OfferThe candidate will work in a dynamic environment, managing arrears cases, arranging repayment plans, and reviewing documents to enhance the recovery process. They will liaise for valuations, review bad debt cases, and recommend write-offs. Essential skills include collections experience, knowledge of contract and consumer credit, and a background in Finance & Leasing or Motor Finance. The role demands strong negotiation, communication, and organisational skills, with the ability to work independently and under pressure, embodying integrity, ethical conduct, and commitment.ContactLucinda BaileyQuote job refJN-032025-6684193Phone number+441932264031Job summaryJob functionBanking & Financial ServicesSubsectorOperations / Middle Office - Asset ManagementSectorFinancial ServicesLocationRichmond upon ThamesContract typeTemporaryConsultant nameLucinda BaileyConsultant phone+441932264031Job referenceJN-032025-6684193
