Product Technologist - Textiles

Assist design/sales teams with product development - understanding how to create and adjust product and specifications to fit retailer requirements.

Risk analysis of new products and factories

Carry out pre-production meetings with factories and customers (where appropriate) to effectively manage any risks / concerns

Product sealing at all relevant points in the critical path including packaging

Create legally compliant wording and instructions for product and packaging

Manage product approvals / rejections and maintain records on an internal database

Determine and communicate relevant test requirements to the supplier and interpret the results with effective corrective actions

Act in the event of product failure, liaising with suppliers and customers to minimise risk at the lowest cost in conjunction with the wider commercial team

React swiftly and effectively to customer driven complaints and returns, interpret returns data and suggest corrective recommendations

Work closely with the off shore and UK Q.C. teams to monitor quality

Deliver technical parts of the critical path to deadlines

Attend regular updates with customers on development and production topics

Keep up to date with new product legislation on behalf of customers/suppliers

Understanding regulations, UKCA / CE and PPE legislation - preferred but not essential

Understanding REACH / ZDHC chemical compliance

Support the sustainability team with product related data