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Payroll Supervisor

Walton-On-Thames Permanent £40,000 - £45,000 per year View Job Description
The Payroll Supervisor role is a fantastic opportunity to lead the delivery of accurate and timely payroll services to clients across the UK and Ireland. You'll play a key role in ensuring service level agreements are met while maintaining high levels of customer satisfaction.
  • Hybrid working
  • Company with great culture

About Our Client

This opportunity is with a well-established organisation based in Walton-On-Thames known for delivering high-quality services and innovative solutions. The company offers a collaborative and professional working environment, supporting clients with tailored approaches to meet their needs.

Job Description

The key responsibilities for the role of Payroll Supervisor will be:

  • Act as the main point of contact for assigned clients, ensuring timely and accurate payroll delivery in line with SLAs.
  • Drive continuous improvement initiatives and proactively resolve payroll-related issues to enhance customer satisfaction.
  • Monitor and analyse operational and financial KPIs, taking corrective actions where needed to maintain performance and profitability.
  • Ensure client documentation, control frameworks, and authorisations are kept up to date and compliant.
  • Support offshoring/nearshoring transitions and manage billing, change orders, and service reporting for assigned accounts.

The Successful Applicant

A successful Payroll Supervisor will have:

  • Bachelor's degree in a relevant field or equivalent professional experience.
  • Strong experience in end-to-end UK payroll, including payroll accounting, personnel administration, and knowledge of payroll regulations; SAP HCM experience is desirable.
  • Background in outsourced HR, payroll, or business services, with at least 2 years' experience managing customer relationships.
  • Familiarity with UK labour laws, process improvements, and RPA initiatives, with a focus on service quality and efficiency.
  • Proactive, analytical, and customer-focused with excellent problem-solving skills and the ability to prioritise and deliver structured, timely results.

What's on Offer

The role of Payroll Supervisor offers a competitive salary of £40,000 - £45,000 per annum, plus:

  • Flexible working hours and hybrid setup (Monday and Friday from home, with adaptable core hours)
  • A supportive, international working environment with a flat organisational structure
  • Friendly and skilled colleagues, plus regular team-building events
  • Professional growth opportunities, including training and certifications
  • Competitive salary and benefits package, plus office perks like coffee, tea, and fresh fruit
  • Internal mobility and career development through job transfer opportunities



Contact
Amir Rafiq
Quote job ref
JN-072025-6796108
Phone number
+44 781 619 7088

Job summary

Job function
Accounting
Subsector
Payroll
Sector
Business Services
Location
Walton-On-Thames
Contract type
Permanent
Consultant name
Amir Rafiq
Consultant phone
+44 781 619 7088
Job reference
JN-072025-6796108