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Operations Officer

City of London Permanent £45,000 - £50,000 per year View Job Description
This is a London-based role for an Operations Officer within the Clearing & Project team, focused on managing domestic and international payments, providing customer support, and minimising operational risk. The role also includes participation in system testing and supporting broader departmental functions across Treasury and Corporate Banking.
  • London-based role within an international bank
  • Multi-discipline operational services including payments

About Our Client

The client is a leading international bank building out their City of London branch, offering payment clearing and financial services with a strong focus on RMB and GBP operations. They are committed to operational excellence, regulatory compliance, and enhancing system and process efficiency.

Job Description



The responsibilities of the Operations Officer include:



  • Processing and monitoring domestic and international payments, including SWIFT MT1xx, MT2xx, and ISO20022 message formats.


  • Managing payment queues, handling enquiries, and resolving case-related issues including returned or held funds.


  • Maintaining and updating team procedures and participate in risk control assessments.


  • Producing regular management reports on payment status and STP performance.


  • Conducting UAT for system projects such as ISO20022 migration and e-banking enhancements.


  • Providing cover across other banking functions and liaise with Head Office on testing and deployment.



The Successful Applicant

The ideal Operations Officer candidate will have significant experience in international payments and central clearing operations, with strong knowledge of intra-day credit monitoring and case handling. Proficiency in MS Office and SWIFT systems is essential, as is fluency in Mandarin. They must be detail-oriented, able to work independently under pressure, and possess excellent communication and organisational skills.

What's on Offer

An opportunity to join a dynamic international banking environment with cross-functional exposure, system project involvement, and the chance to contribute to continuous operational improvement. The role offers professional development in a supportive team.

Contact
Felix Marufu
Quote job ref
JN-052025-6744048
Phone number
+44 207 645 1441

Job summary

Job function
Banking & Financial Services
Subsector
Operations / Middle Office - Banking / Securities
Sector
Financial Services
Location
City of London
Contract type
Permanent
Consultant name
Felix Marufu
Consultant phone
+44 207 645 1441
Job reference
JN-052025-6744048