Operations Officer

Trade Support

Input of client sub account allocations to Genesis (Order Management System(s))

Input of sub account allocations for Fixed income trades (TOMS)

Day end reconciliation of fixed income trades (TOMS)

Working with Sales Traders to ensure that average price / other information needed

by the client is accurately retrieved and reported

Reconciliation of client confirmations (where applicable)

Retrieval, collation and distribution of client static data to the relevant offices

Resolving any ad hoc requests from clients / internal sources

Reconciliation of confirmations (where applicable for aforementioned trades)

Reconciliations of stock and cash positions between in house system and agent

statements, adhoc resolution, where appropriateClient Onboarding and Review

Collation of documents to support account opening

Inputting and uploading of client documentation to database (Goldtier and client file

creation)

Maintenance and update client master list

Maintenance and informational update of client files

Undertaking of annual client file reviewsTransaction Reporting

Monitoring and reconciliation of transaction reporting status and resolution of any

issues within the relevant Vendor GUI

Collation and retention of related transaction reporting records (soft and hard copy)Settlement Duties

Liaison with both Setclear settlement teams, regional offices and client base to

resolve settlement issues (pre-matching / pending settlements and fails)

Updating relevant settlement related information in the appropriate system (Syn)

Resolution of outstanding 'interest' claims /fails fees with European client base.