Onboarding Manager

London Temporary £250 - £275 per day View Job Description
The Onboarding Manager will play a crucial role in onboarding of new customers for a growing fintech.
  • 3 month temporary assignment
  • Working for a start up fintech

About Our Client

Our client is a reputable and established entity in the financial technology sector. The company is about to release a new product and are looking to hire an Onboarding Manager to join their team to manage new customers as well overseeing their Customer Service function.

This role will suit a candidate who have been responsible for a KYC and Customer Service Team.

This role will be based in London, initially 4 days a week in the office for the initial part of the role, with it moving to a more hybrid model.

The role is initially 3 months with the option to extend.

Job Description

Onboarding Manager, London

  • Oversee the client onboarding process, ensuring accurate and timely completion
  • Maintain comprehensive records of onboarding activities and client interactions
  • Develop and implement efficient onboarding strategies aligned with company objectives
  • Ensure adherence to all relevant regulatory standards and compliance requirements
  • Collaborate with various internal teams to ensure seamless client experience
  • Conduct regular reviews of onboarding processes to identify areas of improvement
  • Provide training to team members on onboarding procedures and best practices
  • Manage any potential risks or issues that may arise during the onboarding process

The Successful Applicant

A successful Onboarding Manager should have:

  • Strong understanding of client onboarding processes and regulatory standards
  • Customer Service automation
  • Excellent organisational and leadership skills
  • Ability to handle multiple tasks and priorities effectively
  • Strong communication skills, both written and verbal

What's on Offer

  • An attractive daily salary ranging from £225 to £275
  • Opportunity to work with a leading financial technology company
Contact
Ashley Roope
Quote job ref
JN-012025-6631731
Phone number
+44 207 269 1749

Job summary

Job function
Compliance
Subsector
Financial Crime
Sector
Financial Services
Location
London
Contract type
Temporary
Consultant name
Ashley Roope
Consultant phone
+44 207 269 1749
Job reference
JN-012025-6631731