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IT Support Engineer

Birmingham Permanent £40,000 - £45,000 per year View Job Description
This is a fantastic role where you will step into a thriving business and join a great team as part of an expanding technology function at the company's Birmingham head office. The role will cover a wide array of hands-on IT Support at a 2nd/3rd Line level, as well as project-based work in a Microsoft-centric, cloud-based environment.
  • A chance to join an award-winning Professional Services firm as they scale.
  • Azure | Office365 | Windows Server | Windows 11 | Cisco | LAN/WAN | DNS | DHCP

About Our Client

  • Michael Page are proud to be partnered with a national professional services group who boast a rich history of 100 years supporting SME growth across the UK and Ireland.
  • The organisation are known for their industry-leading services that include a wide range of strategic, financial, and specialist solutions tailored to client needs across multiple sectors.
  • The business foster a supportive, inclusive culture where collaboration, respect, and open communication are valued at every level, both in and out of the workplace.
  • Staff benefit significantly from flexible working, generous perks, and a strong focus on personal development and career growth within a positive, people-first environment.
  • Due to their ongoing growth and investment, the business are now hiring within their Technology function, and have a vacancy for an experienced IT Support Engineer to join their Birmingham team.



Job Description

  • As the IT Support Engineer, you will be working as part of an established team that serves as the primary point of contact for all IT-related inquiries across a number of Midlands offices.
  • You will cover a range of senior-level BAU at a 3rd Line level, maintaining, troubleshooting, and ensuring the smooth operation of network systems, servers, and cloud-based services.
  • In addition, you will overlap into project-based responsibilities with the Senior Infrastructure team, predominantly within a Microsoft environment covering technologies including Azure and Office365 from a migration and upgrade perspective.
  • Alongside the core elements of Modern Workplace and server work, you will also cover networking across LAN/WAN, VPNs and firewalls.
  • You will also ensure compliance with IT policies, manage assets, track IT performance, and liaise with vendors for hardware/software procurement and upgrades.

The Successful Applicant

As the successful candidate for the IT Support Engineer position, you will have the below experience:



  • Experience: A minimum of 3-5 years commercial experience under your belt in a similar IT Support Engineer role managing IT operations across different locations.


  • Microsoft: You will be comfortable with Microsoft technologies, including Office365, Windows OS, and cloud platforms, particularly Azure.


  • Networking: As well as the Microsoft skill-set, you will have networking experience across areas including Cisco Meraki, LAN/WAN, TCP/IP, DNS, and more.


  • Communication Skills: You've got the knack for explaining complex tech in a way everyone can understand - whether you're presenting to senior leaders or chatting with your team.


  • Adaptability & Creativity: You thrive on change, thinking outside the box to find creative solutions to challenges, especially when the business evolves!


  • Education: A Bachelor's degree in Computer Science, IT, or a related field will be desirable, but by no means essential.

What's on Offer

  • £40,000 - £45,000 base salary
  • Private pension
  • Private healthcare
  • + More...
Contact
Palminder Johal
Quote job ref
JN-042025-6722869
Phone number
+44 121 230 9416

Job summary

Job function
Technology
Subsector
Infrastructure
Sector
Business Services
Location
Birmingham
Contract type
Permanent
Consultant name
Palminder Johal
Consultant phone
+44 121 230 9416
Job reference
JN-042025-6722869