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Internal Trade Account Manager

Trafford Park Permanent £35,000 - £35,000 per year View Job Description
We are currently recruiting for an internal account manager who will pivot on preexisting & internal key relationships with large business entities with the sole aim of improving & maximising profit channels within the business's sales function. The following will take a proactive approach in retaining & earning new & repetitive custom via prior relationships & will look at enabling customer growth through account maintenance strategies.
  • Starting salary of £35k + uncapped bonus avg OTE £60k
  • Flexible shift patterns & permanent full-time employment

About Our Client

We are currently representing a well-established and highly regarded electrical supplier that manufactures and distributes a broad range of facilities-related products. Their core customer base includes major retail groups and businesses within the general construction sector. Known for their dependable service and capacity to handle high-volume orders, they provide tailored distribution solutions that meet the operational demands of both commercial and industrial clients.

Job Description

Key responsibilities will consist of:

  • Manage all aspects of assigned business accounts to agreed sales targets, developing strong relationships with key customers.
  • Support the development of new business and revenue opportunities, identifying USP, value creation and strong customer relationships.
  • Review and approve supplier invoices in accordance with the company's Delegation of Authority.
  • Visit customers regularly, attend meetings, prepare presentations, and investigate/resolving complaints and queries as required.
  • Regularly review financial and commercial performance with Project Managers and the Senior Team.
  • Accurately process customer purchase orders and manage expenditures according to specific requirements.
  • Address customer complaints and queries, implementing preventive measures to avoid recurrence.
  • Represent/on behalf of the company at key Industry trade exhibitions when required.
  • Report sales progress on a weekly or monthly basis or as required by line management, with travel to HQ office when line management requires.
  • Collate market and customer information and feedback opportunities to management on a regular basis.
  • Accept other tasks or projects as assigned by senior management

The Successful Applicant

The successful candidate will:

  • Demonstrated experience in account management, ideally within the trade, wholesale, or supply industry, with a strong track record of maintaining and growing customer accounts through proactive relationship management.
  • Outstanding communication and interpersonal skills, with the ability to engage confidently and professionally with both internal teams and external clients across all levels of the organisation.
  • Proven ability to build and nurture long-term customer relationships, ensuring continued satisfaction, repeat business, and trust through regular contact, responsiveness, and solution-oriented service.
  • Comfortable working in a fast-paced, high-pressure environment, maintaining focus and delivering consistent performance while managing multiple priorities and tasks.
  • Highly self-motivated and capable of working independently, while also thriving in a collaborative, team-oriented culture where joint problem-solving and shared goals are essential.
  • Strong organisational and time-management skills, with the ability to prioritise workload effectively to meet tight deadlines and exceed customer expectations.
  • A proactive approach to identifying and resolving customer or operational issues, ensuring any challenges are addressed swiftly to maintain service quality and account performance.
  • Hands-on experience with SAP is essential, with the ability to navigate systems efficiently for order processing, account tracking, and data management.



What's on Offer

  • Hybrid working, 3 days in office 2 from home
  • Flexibility of core hours, 9am-5pm or alternative patterns
  • Occasional travel allowance for regional seminars & conference meetings or trade shows with clients
  • Enhanced benefits package allowance & employee advisor scheme
  • Pension scheme
  • Holiday entitlement starting from 28 + BH
  • Uncapped bonus, OTE £50k+ year one onwards
Contact
Callum Crawford
Quote job ref
JN-062025-6770314
Phone number
+44 151 255 3754

Job summary

Job function
Sales
Subsector
Technical / Industrial
Sector
Retail
Location
Trafford Park
Contract type
Permanent
Consultant name
Callum Crawford
Consultant phone
+44 151 255 3754
Job reference
JN-062025-6770314