Save Job Back to Search Job Description Summary Similar JobsExcellent Pension and Annual Leave BenefitsGreat Company CultureAbout Our ClientMy client are a reputable housing association based in the East Midlands. They aim to provide safe and affordable homes to their local communities whilst working with drive and energy to achieve their goals.Job DescriptionTo hold regular Operational meetings with relevant stakeholders (Housing, Compliance, Repairs Contractors, Complaints) and ensure accurate records are kept and circulated.To take part in Strategic Meetings putting forward recommendationsTo lead on Regional issues and ensure trackers are up to date and in a reputable state at short noticeTo monitor Customer Satisfaction and ensure areas of improvement are logged in formal meetings and stakeholders are clear on requirements to improveTo ensure all complaint cases are fully investigated, and a workable solution is implemented by the team without delayTo ensure budgets are monitored and controlled depending on demands and making sure that the correct budget codes are used to enable collection of service charges and insurance claimsTo manage relationships and understand the requirements and contractual differences with internal colleagues/stakeholdersThe Successful ApplicantSolves basic problems within clearly laid out policies and proceduresTakes responsibility for achieving individual objectives and team targetsStrong proven leadership skills and background in managing a team working on responsive repairsExperience of Contract ManagementWhat's on OfferCompetitive salary of circa £55-60KGenerous annual leave entitlementGenerous employers pension contributionAccess to internal training and career progressionContactEboni SimcockQuote job refJN-022025-6661930Phone number+441618290358Job summaryJob functionPropertySubsectorProperty & Asset ManagementSectorPropertyLocationNottinghamshireContract typePermanentConsultant nameEboni SimcockConsultant phone+441618290358Job referenceJN-022025-6661930
