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Helpdesk Admin

Maidstone Permanent View Job Description
The Helpdesk Admin will play a vital role in providing efficient administrative support and ensuring smooth day-to-day operations within the industrial/manufacturing sector. This permanent position is based in Maidstone and offers the opportunity to work in a hybrid environment with a focus on accuracy and organisation.
  • Hiring multiple applicants
  • Fast growing business

About Our Client

This organisation operates in the industrial/manufacturing sector and is recognised for its commitment to providing high-quality products and services. As a medium-sized company, they offer a structured yet supportive working environment with opportunities for professional growth.

Job Description

  • Manage and respond to helpdesk queries, ensuring timely and accurate resolutions.
  • Coordinate and schedule maintenance or service requests as required.
  • Maintain accurate records of customer interactions and service logs.
  • Assist in preparing reports and documentation for internal and external stakeholders.
  • Support the team with general administrative tasks and office coordination.
  • Ensure compliance with company procedures and policies.
  • Communicate effectively with clients and internal teams to deliver excellent service.
  • Contribute to improving administrative processes to enhance efficiency.

The Successful Applicant

A successful Helpdesk Admin should have:

  • Previous experience in an administrative or helpdesk role, ideally within the industrial/manufacturing sector.
  • Strong organisational and multitasking skills.
  • Proficiency in Microsoft Office Suite and other relevant software tools.
  • Excellent communication skills, both written and verbal.
  • A proactive attitude with a focus on delivering solutions.
  • Attention to detail and a high level of accuracy.

What's on Offer

  • A competitive annual salary of £25,200 - £30,800, depending on experience.
  • A hybrid working model, offering flexibility between office and home.
  • A supportive and structured working environment within the industrial/manufacturing sector.
  • Opportunities for professional development and career progression.
  • Generous holiday leave to ensure a healthy work-life balance.



If you are organised, detail-oriented, and ready to take on this exciting Helpdesk Admin role in Maidstone, we encourage you to apply today!

Contact
George Adlington
Quote job ref
JN-062025-6777551
Phone number
+441622604512

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Industrial / Manufacturing
Location
Maidstone
Contract type
Permanent
Consultant name
George Adlington
Consultant phone
+441622604512
Job reference
JN-062025-6777551