Save Job Back to Search Job Description Summary Similar JobsLead end-to-end IT strategy & ops across a fast-paced, omnichannel retail setupDrive digital transformation and innovation at scale across multiple geographiesAbout Our ClientA high-growth, multinational B2C retail group operating across the GCC. With a strong focus on customer experience and operational excellence, the company is investing heavily in technology as a core enabler of its regional growth and digital ambition.Job DescriptionDefine and implement a comprehensive regional IT strategy aligned with global best practicesDrive end-to-end IT transformation across eCommerce, digital, in-store technologies (POS), CRM, cybersecurity, infrastructure, and enterprise applicationsLead a robust IT operations model that supports scalable growth and a seamless customer experienceEnsure platform stability, cyber resilience, and operational efficiency across all retail and digital touchpointsManage relationships with global technology stakeholders and external vendors to optimize delivery and integrationContinuously identify and leverage emerging technologies to maintain competitive advantageBuild, mentor, and inspire a high-performing technology team across the regionThe Successful ApplicantRole is based in fully in Dubai so candidates must be open to relocation.15+ years of progressive IT leadership experience within omnichannel retail organisationsProven experience managing full-scope IT functions - including enterprise architecture, POS, CRM, cybersecurity, IT operations, networks, and infrastructureStrong track record of delivering technology initiatives that drive business impact across both physical retail and digital commerceAdept at aligning IT with commercial priorities, and collaborating across diverse business units and geographiesCurrently operating at a Head of IT / IT Director levelWhat's on OfferAn exciting opportunity to shape and lead the technology vision for a dynamic regional retail business. You'll play a pivotal role in enabling the company's digital future - with significant scope to innovate, influence, and make a lasting impact.ContactRuwise SheriffQuote job refJN-052025-6735902Phone number+97147090393Job summaryJob functionTechnologySubsectorCIO / IT DirectorSectorRetailLocationInternationalContract typePermanentConsultant nameRuwise SheriffConsultant phone+97147090393Job referenceJN-052025-6735902
