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Graduate Customer Success Assistant

England Permanent £31,500 - £38,500 per year View Job Description
This is an exciting opportunity to join the insurance industry as a Customer Success assistent within a sales department. The role focuses on delivering excellent customer support while contributing to the team's overall success.
  • Join a growing business with only 30 people in the UK
  • Gain expirence in sales.

About Our Client

This opportunity is with a small-sized company within the insurance industry, known for its focus on customer satisfaction and efficient service delivery. The organisation has a strong presence in its sector and is committed to providing tailored solutions to its clients.

Job Description

  • Deliver friendly, helpful support to customers - answering questions and solving problems
  • Help the sales team stay organised by handling key admin tasks and keeping records up to date
  • Manage customer accounts and make sure all info is accurate and current
  • Work closely with your team to hit targets and keep customers happy
  • Communicate with clients via phone and email in a professional, approachable way
  • Help resolve customer issues by working with other departments
  • Represent the company with a positive attitude and a focus on great service
  • Spot ways we can improve how we do things and share your ideas



The Successful Applicant

A successful Customer Success Assistant should have:

  • A positive attitude and eagerness to learn
  • Great communication skills - both written and verbal
  • Strong organisational skills and attention to detail
  • A proactive mindset when it comes to solving problems
  • Team spirit and a genuine interest in helping others
  • Bonus: Any experience with CRM tools or customer-facing roles



What's on Offer

  • Competitive salary in the range of £31,500 to £38,500, depending on experience.
  • Permanent position with opportunities for career progression.
  • Comprehensive training and onboarding process.
  • Supportive team environment within the insurance industry.
  • Quick and efficient application process.



If you're looking for a challenging and rewarding role in customer service, apply today to join a thriving sales department!

Contact
Adam Bowman
Quote job ref
JN-082025-6807274
Phone number
+44 207 269 2101

Job summary

Job function
Sales
Subsector
Financial & Professional Services
Sector
Insurance
Location
England
Contract type
Permanent
Consultant name
Adam Bowman
Consultant phone
+44 207 269 2101
Job reference
JN-082025-6807274