Save Job Back to Search Job Description Summary Similar JobsDrive exceptional customer service in a global manufacturing hub.Use SAP and cross-functional teamwork to deliver seamless support.About Our ClientThis is a global manufacturing operation headquartered in Liverpool, serving markets across Europe and beyond. They're a forward-thinking, process-driven organisation that prioritises continuous improvement, strong internal plant relationships, and seamless order-to-cash excellence. Based in Liverpool, the company has a modern, high-tech manufacturing hub supporting its global service function.Job DescriptionWhat You'll Do:Provide outstanding service to a global customer baseSupport the order-to-cash process using SAPCollaborate with Sales, Operations, Quality, and Supply Chain to resolve issuesAnalyse order trends and proactively flag risks or bottlenecksContribute to continuous improvement initiatives across service workflowsMaintain accurate customer records and KPI trackingThe Successful ApplicantWhat We're Looking For:Strong background in customer service within manufacturingExperience with SAPOrder to Delivery experienceExcellent communication and relationship-building skillsProactive, process-focused mindsetAbility to multitask and resolve issues swiftlyTrack record of collaborating across teams in a fast-paced settingWhat's on Offer40-42k basic salaryHybrid & flexible working - only 2-3 days a week in LiverpoolModern office environment and free on-site parkingSupportive, collaborative culture that values your ideasOpportunities to learn, grow, and eventually step into leadership rolesContactKaty BevanQuote job refJN-062025-6767152Phone number+44 151 255 3751Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorBusiness ServicesLocationLiverpoolContract typePermanentConsultant nameKaty BevanConsultant phone+44 151 255 3751Job referenceJN-062025-6767152
