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Funeral Sales Executive

Knutsford Permanent £27,850 - £28,050 per year View Job Description
We are currently recruiting for a funeral planning sales advisor who will work cooperatively with customers on their funeral planning needs & arrangements. The role will take a proactive approach to direct sales, engaging with prospective & potential customers by utilising marketing arrangements & up-selling additional services when appropriate. With the sensitive nature of the following, the role will be targeted on outreaching to customers.
  • Basic of £28000 + Uncapped commission.
  • Office based working in Knutsford with internal reviewed progression

About Our Client

The client we are working with are a national company that provides funeral planning arrangements to a wide range of national clients within their larger insurance group. The business has multiple service branches & hosts to a large number of valued customers who they strive to service with the utmost quality.

Job Description

Key responsibilities will consist of:

    • Respond to inbound calls from potential customers, tailoring your approach to meet their unique needs and circumstances.
    • Proactively contact potential and existing customers to introduce our services, generate interest, and create opportunities for the Sales & Retention team.
    • Manage customer inquiries across multiple channels, including telephone and email.
    • Address and resolve customer concerns by researching solutions, exploring available options, and providing clear, helpful information.
    • Handle pre-need email and voicemail inquiries, ensuring timely and accurate responses.
    • Collaborate with our Customer Experience Center to support vulnerable customers, following Treating Customers Fairly (TCF) and vulnerability principles.
    • Stay informed about Dignity's products, services, and procedures by attending regular training sessions and briefings.
    • Adhere to company policies and industry regulations to ensure compliance in all customer interactions.

The Successful Applicant

The successful candidate will:

  • Excellent communication skills with the ability to build rapport quickly.
  • Experience in funeral sales or client sales-based positions prior.
  • A proactive approach to identifying and pursuing new business opportunities.
  • Confidence in presenting insurance products to potential clients.
  • Strong organisational skills and the ability to manage a sales pipeline.

What's on Offer

  • Hybrid working upon discretion
  • Probation passed incentives
  • Basic starting salary of £27,850 + probation passed bonus
  • Uncapped deal maker commission
  • Basic OTE of £34k starting year 1
  • Weekend work & flexi work accrual incentive
  • 28 day holiday allowance
  • Reimbursed training travel incentives
  • Exposure to large progression-based market/position
Contact
Callum Crawford
Quote job ref
JN-022025-6667416
Phone number
+44 151 255 3754

Job summary

Job function
Insurance
Subsector
Claims
Sector
Insurance
Location
Knutsford
Contract type
Permanent
Consultant name
Callum Crawford
Consultant phone
+44 151 255 3754
Job reference
JN-022025-6667416