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Ecommerce Operations Manager

Carlisle Permanent £35,000 - £38,000 per year View Job Description
The Ecommerce Operations Manager position will require a strong understanding of online retail and marketing strategy, ideally within the fashion sector. The prospective candidate will be responsible for managing all operational aspects of the company's ecommerce platform.
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  • An opportunity to join an immediately recognisable brand
  • Brilliant progression opportunities

About Our Client

This company is a well-established player in the retail industry with a workforce of over 10,000 employees. Located in Carlisle, they specialise in the fashion sector and have a strong presence both in-store and online.

Job Description

Key responsibilites of the Ecommerce Operations Manager:

  • Acting as a conduit between the Digital team and other departments within the organisation and also external agencies and partners.
  • Ensuring the efficient and effective running of the ecommerce platforms.
  • Oversee web development plans, both ad-hoc and in-line with the wider digital strategy.
  • Coordinate and project manage inter-departmental teams to deliver best-in-class projects on-time.
  • Manage software integrations, including PIM (and PIM workflows), CRM databases and audience segmentation, email automations, loyalty programmes, review and social media integrations, along with despatch software.
  • Provide a technical understanding for the business, on both new and existing software, assessing the benefits and analysing how they fit into the company's plans.
  • Identify areas for website improvement, focusing on UX and CRO techniques, presenting the financial implications.
  • Produce and present digital trading and performance reports.

The Successful Applicant

The ideal Ecommerce Operations Manager:

  • Experience in digital technologies, ideally with an ecommerce focus.
  • Knowledge of SaaS platforms, such as PIM, CRM and ESP.
  • Project management experience, with a willingness to multi-task and get things done.
  • Strong analytical, organisational and problem-solving skills.
  • An ability to make the technical easy to understand.
  • Enthusiasm for the worlds of digital, and fashion.

What's on Offer

  • A competitive salary ranging between £35,000 - £38,000 per annum
  • Opportunity to work in a fast-paced, dynamic retail environment
  • The chance to make a significant impact on the ecommerce department
  • A supportive team and positive company culture
Contact
Pete Cassidy
Quote job ref
JN-012025-6641597
Phone number
+441618290431

Job summary

Job function
Marketing & Agency
Subsector
Retail
Sector
Retail
Location
Carlisle
Contract type
Permanent
Consultant name
Pete Cassidy
Consultant phone
+441618290431
Job reference
JN-012025-6641597