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Customer Service

Brighton Permanent £24,500 - £25,500 per year View Job Description
A rewarding opportunity for a proficient Customer Service professional based in Brighton. The ideal candidate will be responsible for maintaining high customer satisfaction levels and resolving customer queries in a timely manner.
  • Customer Service Agent
  • Hybrid/ Mon-Fri

About Our Client

Our client is a well-established, medium-sized firm. Known for its commitment to quality and customer satisfaction, the company has a strong presence in Brighton and is recognised for its dedication to employee wellbeing and professional growth.

Job Description

  • Responding promptly to customer inquiries
  • Maintaining a positive, empathetic, and professional attitude towards customers
  • Acknowledging and resolving customer complaints
  • Ensuring customer satisfaction and providing professional customer support
  • Processing orders, forms, applications, and requests
  • Communicating with customers through various channels
  • Keeping records of customer interactions, transactions, comments and complaints
  • Providing feedback on the efficiency of the customer service process

The Successful Applicant

A successful 'Customer Service' professional should have:

  • A thorough understanding of customer service principles and practices
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office and customer service software
  • Ability to work well in a team and under pressure
  • Strong problem-solving skills
  • High level of commitment to customer satisfaction
  • Ability to multitask and remain organised in a fast-paced retail environment

What's on Offer

  • £24500 (GBP)
  • The opportunity to work in a professional and supportive retail environment
  • Generous holiday leave
  • A hybrid 9-5 working arrangement
  • A permanent role with opportunities for professional growth



This is an excellent opportunity to enhance your customer service skills within a supportive environment in Brighton. Don't miss out, apply today!

Contact
Ally Lantos
Quote job ref
JN-042025-6730178
Phone number
+441273201204

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Retail
Location
Brighton
Contract type
Permanent
Consultant name
Ally Lantos
Consultant phone
+441273201204
Job reference
JN-042025-6730178