Save Job Back to Search Job Description Summary Similar JobsCustomer Service AgentHybrid/ Mon-FriAbout Our ClientOur client is a well-established, medium-sized firm. Known for its commitment to quality and customer satisfaction, the company has a strong presence in Brighton and is recognised for its dedication to employee wellbeing and professional growth.Job DescriptionResponding promptly to customer inquiriesMaintaining a positive, empathetic, and professional attitude towards customersAcknowledging and resolving customer complaintsEnsuring customer satisfaction and providing professional customer supportProcessing orders, forms, applications, and requestsCommunicating with customers through various channelsKeeping records of customer interactions, transactions, comments and complaintsProviding feedback on the efficiency of the customer service processThe Successful ApplicantA successful 'Customer Service' professional should have:A thorough understanding of customer service principles and practicesExcellent communication and interpersonal skillsProficiency in Microsoft Office and customer service softwareAbility to work well in a team and under pressureStrong problem-solving skillsHigh level of commitment to customer satisfactionAbility to multitask and remain organised in a fast-paced retail environmentWhat's on Offer£24500 (GBP)The opportunity to work in a professional and supportive retail environmentGenerous holiday leaveA hybrid 9-5 working arrangementA permanent role with opportunities for professional growthThis is an excellent opportunity to enhance your customer service skills within a supportive environment in Brighton. Don't miss out, apply today!ContactAlly LantosQuote job refJN-042025-6730178Phone number+441273201204Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorRetailLocationBrightonContract typePermanentConsultant nameAlly LantosConsultant phone+441273201204Job referenceJN-042025-6730178
