Save Job Back to Search Job Description Summary Similar JobsOpportunity Manage a New Customer Service function.Great Progression Opportunities.About Our ClientOur company is a medium-sized organization within the property industry. With a strong reputation for quality and reliability, it prides itself on delivering excellent services to its clients across.Job DescriptionLeading, developing and motivating the customer service team.Implementing procedures to enhance customer satisfaction.Handling escalated customer complaints and enquiries.Collaborating with other departments to ensure a seamless service delivery.Reporting on team performance and suggesting improvements.Delivering customer service training to new and existing team members.Ensuring compliance with industry and company policies.Maintaining a deep knowledge of company products and services.The Successful ApplicantA successful Customer Service Team Lead should have:Strong leadership skills and the ability to motivate others.Excellent communication and interpersonal skills.High-level customer service skills with a problem-solving mindset.Knowledge of customer service software and tools.A relevant qualification in business management or a related field.What's on OfferAn estimated salary range of £32,000 - £38,000 GBP per annum.A supportive and professional work culture.The opportunity to work in an exciting property industry.Generous holiday leave.ContactHannah MartinezQuote job refJN-052025-6732256Phone number+44 151 255 3776Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorBusiness ServicesLocationWalesContract typePermanentConsultant nameHannah MartinezConsultant phone+44 151 255 3776Job referenceJN-052025-6732256
