Save Job Back to Search Job Description Summary Similar JobsHybrid 2-3 days in Liverpool, Mon-Fri 8-4Complex, global order-to-delivery role with SAP focusAbout Our ClientJoin a global technical manufacturer in a role where every day is different. You'll be the go-to contact for complex, order-to-delivery customer support, working closely with Supply Chain, Sales, Accounts, and Quality teams. SAP experience is essential, as is a background in technical customer service within a complex business environment. Languages are a plus, but the role is English-speaking.Job DescriptionKey ResponsibilitiesManage orders from entry through to delivery, ensuring accuracy and deadlines are metLiaise with logistics on domestic and export shipmentsProactively resolve customer issues and communicate updatesCollaborate with multiple departments for a seamless customer journeyUtilise SAP and Salesforce to manage orders, documentation, and creditsThe Successful ApplicantAbout YouExperienced in complex, technical customer service environmentsProficient in SAP sales order processes (ATP/MRP, finance, credit)Strong communicator, detail-focused, and solutions-drivenOrganised, proactive, and confident working cross-functionallyWhat's on Offer£40,000-£42,000 salaryHybrid working - 2-3 days per week in Liverpool officeMonday-Friday, 8am-4pm - no evenings or weekendsFree onsite parking25 days holiday plus bank holidaysCompany pension schemeModern, well-equipped officesSupportive, collaborative team cultureExposure to a truly global customer base and supply chainOpportunities to develop skills with SAP, Salesforce, and export logisticsContactKaty BevanQuote job refJN-062025-6767152Phone number+44 151 255 3751Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorBusiness ServicesLocationLiverpoolContract typePermanentConsultant nameKaty BevanConsultant phone+44 151 255 3751Job referenceJN-062025-6767152
