Save Job Back to Search Job Description Summary Similar JobsOpportunity to join the company thriving on growth.Local role based in SouthamptonAbout Our ClientOur client is a dynamic and growing fuel distribution company with its head office based in Southampton. As part of a larger European group, the company combines the strength and stability of a major corporate with the agility and innovation of a medium-sized business. They are committed to fostering a customer-centric culture and developing teams who are passionate about delivering excellent service.Job DescriptionThe key responsibilities for the Customer Service Sales Advisor role are: Respond to customer calls and emails promptly and professionally, meeting agreed service level targetsAccurately process customer orders and follow up to ensure expectations are metWork closely with Account Managers and Business Development Managers to support promotional campaignsAchieve and exceed agreed sales targets through inbound and outbound callsMaintain customer records and activity logs in the company's CRM systemIdentify opportunities to re-engage non-trading customersCollaborate with internal departments to ensure a smooth customer journeyContinuously contribute to improvements in service quality and operational processesRepresent the voice of the customer within the businessThe Successful ApplicantThe successful candidate for the Customer Service Sales Advisor role is someone with the following:Previous experience in a customer service or sales-based roleProven ability to meet or exceed performance targetsStrong communication and interpersonal skills with the ability to influence and negotiateSelf-motivated, reliable, and enthusiasticAble to work independently and manage multiple priorities in a fast-paced environmentProficient in Microsoft Office and CRM systemsHigh attention to detail and commitment to delivering quality serviceComfortable working in a collaborative, results-driven teamWhat's on OfferThe candidate for the Customer Service Sales Advisor role will receive: Competitive base salaryCommission based on actual sales performance25 days annual leaveLife assurance at 4x basic salaryContributory pension scheme (4.5% employer and employee)Employee perks portal and referral programmeEnhanced maternity and paternity leaveCompany events and a supportive team cultureContactRyan BatleyQuote job refJN-042025-6730656Phone number+44 238 068 2204Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorBusiness ServicesLocationSouthamptonContract typePermanentConsultant nameRyan BatleyConsultant phone+44 238 068 2204Job referenceJN-042025-6730656
