Customer Service Representative

Leeds Temporary £13 - £80 per hour View Job Description
Seeking a dedicated Customer Service Representative to provide exceptional support within the retail industry. The successful candidate will have a passion for delivering top-tier customer experiences and a knack for problem-solving.
  • Immediate start
  • Great rates of pay .

About Our Client

I am working with a reputable organisation that prides itself on its commitment to high-quality products and exceptional customer service. With an established reputation in the market, they are focused on continuous growth and improvement.

Job Description

  • Providing exceptional customer service by responding to customer inquiries and concerns.
  • Handling customer complaints and providing appropriate solutions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with internal departments.
  • Ensuring customer satisfaction and providing professional customer support.
  • Maintaining a high level of product knowledge and offering solutions based on client needs.
  • Continuously improving through feedback.

The Successful Applicant

A successful Customer Service Representative should have:

  • Proven experience in customer service, preferably within the retail industry.
  • Strong communication and interpersonal skills.
  • Problem-solving skills and a solution-oriented mindset.
  • Excellent knowledge of MS Office and CRM software.
  • Exceptional ability to remain patient and polite, especially in stressful situations.

What's on Offer

  • An hourly rate of £13.80
  • Access to hybrid working for a balanced work-life setup.
  • Eligibility for a monthly bonus based on performance.
  • On site parking for all staff members.
  • A vibrant and supportive company culture that values each member of the team.



Contact
Danielle Hughes
Quote job ref
JN-042025-6721482
Phone number
+44 151 255 3756

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
FMCG (Fast Moving Consumer Goods)
Location
Leeds
Contract type
Temporary
Consultant name
Danielle Hughes
Consultant phone
+44 151 255 3756
Job reference
JN-042025-6721482