Save Job Back to Search Job Description Summary Similar JobsGlobal finance providerDutch and English speakingAbout Our ClientA global finance provider is looking to hire a dedicated Customer Service Executive (Dutch & English speaking). The ideal candidate will provide exceptional support to the clients, ensuring a positive experience while resolving inquiries and issues efficiently.Job DescriptionKey responsibilities: Answering inbound calls and addressing customers' inquiries in both Dutch and EnglishProviding accurate information about products and servicesStaying updated on product knowledge and company policiesBuilding and maintaining strong customer relationshipsHandling complaints and ensuring customer satisfactionReporting on customer feedback to improve products and servicesThe Successful ApplicantA successful Customer Service Executive should have:Fluent in Dutch and EnglishPrevious experience in a customer service role is preferred.Strong communication and interpersonal skills.Problem-solving abilities and a customer-oriented mindset.Confidence in working independently and as part of a team.Flexibility to work on Saturday occasionallyWhat's on OfferOffers:A competitive salary range of £27,500 - £33,000A supportive and friendly working teamPrivate Medical insuranceEnhanced Maternity and Paternity LeaveFree GymModern office and excellent office locationContactAngela TamQuote job refJN-012025-6633799Phone number+44 20 7645 1442Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorFinancial ServicesLocationCity of LondonContract typePermanentConsultant nameAngela TamConsultant phone+44 20 7645 1442Job referenceJN-012025-6633799
