Customer Service Advisor

Andover Permanent £28,535 - £28,535 per year View Job Description
This Customer Service Advisor role in the business services industry involves assisting customers with enquiries, resolving issues, and ensuring a positive experience. You will play a key part in delivering excellent service and maintaining high customer satisfaction.
  • Be part of a driven and proactive team
  • Join a rapidly growing business with an excellent working environment

About Our Client

A medium-sized company in the business services industry, dedicated to offering professional and customer-focused solutions. They are committed to providing top-tier services and maintaining a supportive work environment.

Job Description

  • Respond to customer enquiries via phone, email, and online platforms.
  • Resolve customer concerns efficiently and professionally.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other departments to address customer needs.
  • Provide product or service information to customers as required.
  • Identify opportunities to improve the customer service process.
  • Support the team in achieving customer satisfaction goals.
  • Ensure compliance with company policies and procedures.

The Successful Applicant

A successful Customer Service Advisor should have:

  • Strong communication and interpersonal skills.
  • Proficiency in using customer service software and tools.
  • An ability to handle challenging situations calmly and effectively.
  • Attention to detail and strong organisational skills.
  • A customer-focused approach with a problem-solving mindset.
  • Previous experience in a similar customer service role is beneficial.

What's on Offer

  • A salary of £28,535.57 per annum.
  • Commission opportunities to reward performance.
  • 25 days of annual leave to support work-life balance.
  • A permanent position in a supportive team environment.
  • Opportunities for professional development and growth.



This is an excellent opportunity for a Customer Service Advisor to join a company in the business services industry. If you are passionate about delivering exceptional customer service, we encourage you to apply.

Contact
Hannah Al-Hashimi
Quote job ref
JN-072025-6801726
Phone number
+441189337052

Job summary

Job function
Sales
Subsector
Business Services
Sector
Business Services
Location
Andover
Contract type
Permanent
Consultant name
Hannah Al-Hashimi
Consultant phone
+441189337052
Job reference
JN-072025-6801726