Customer Service Advisor

Nottingham Permanent £24,000 - £24,000 per year View Job Description
We are seeking a dedicated Customer Service Advisor, who will provide first-rate service and support to our customers within the financial services sector. The successful applicant will be a key liaison between the company and its customers, resolving queries and offering solutions in a timely and professional manner.
  • Opportunity working for a leading Financial services business
  • Excellent career progression

About Our Client

Our client is a well-established financial services company, with a medium-sized team spread across the UK. They pride themselves on their commitment to customer care and are recognised for their comprehensive range of services in the financial sector.

Job Description

  • Handle and resolve customer queries via telephone and email
  • Provide customers with accurate, valid, and complete information regarding financial services
  • Identify and assess customer needs to achieve satisfaction
  • Follow communication procedures, guidelines, and policies
  • Manage customer accounts and keep records of customer interactions
  • Contribute to team effort by accomplishing related results as needed



The Successful Applicant

A successful Customer Service Advisor should have:

  • Proven customer support experience or experience as a client service representative
  • Familiarity with financial services and products
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritise, and manage time effectively

What's on Offer

  • Salary £24,000 per annum
  • Opportunities for professional development within the financial services industry
  • A supportive and friendly team environment
  • Comprehensive benefits package



We invite all qualified Customer Service Advisors who are passionate about financial services and customer care to apply. This is a fantastic opportunity to join a company that values its employees and offers a rewarding work environment

Contact
Sara O'Brien
Quote job ref
JN-012025-6646472
Phone number
+44 161 829 0462

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Nottingham
Contract type
Permanent
Consultant name
Sara O'Brien
Consultant phone
+44 161 829 0462
Job reference
JN-012025-6646472