Customer Service Advisor

York Permanent £23,400 - £23,400 per year View Job Description
This role as a Customer Service Advisor in the insurance industry as a Customer Service Advisor you will be providing exceptional service to customers by assisting with inquiries and resolving issues in a professional and timely manner.
  • Opportunity to work for a leading insurance company
  • Excellent career progression

About Our Client

Our client are a well established insurance services business based in York, they are currently going through a period of growth and are looking for Customer Service Advisors to join their Customer Service team. Our client offers great career progression, competitive salary and excellent benefits.

Job Description

Duties of the Customer Service Advisor will be:

  • As a Customer Service Advisor you'll be supporting customers with queries
  • You'll work with customers over the telephone, giving them essential support and dealing with a wide range of disputes and queries.
  • Problem and query resolution
  • Ability to manage and prioritise workload

The Successful Applicant

The successful candidate will have the below skills:

  • To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
  • Ability to work well under pressure.
  • Experience in a customer focused role is preferable.
  • Excellent verbal and written communication skills.
  • Strong IT skills

What's on Offer

Salary £23,400

Great company benefits

Excellent staff discount

Contact
Sara O'Brien
Quote job ref
JN-012025-6636555
Phone number
+44 161 829 0462

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
York
Contract type
Permanent
Consultant name
Sara O'Brien
Consultant phone
+44 161 829 0462
Job reference
JN-012025-6636555