Save Job Back to Search Job Description Summary Similar JobsImmediate Start AvailableWork in a high-profile organisationAbout Our ClientThe company is a reputable healthcare provider with a workforce of over 2000 dedicated professionals. It is renowned for its commitment to innovation, patient safety, and high-quality care. Situated in Regents Park, it offers a vibrant and supportive work environment.Job DescriptionProvide exceptional customer service to all patients and visitors.Handle incoming calls and respond to email queries.Book appointments and manage patient records.Process payments and handle billing queries.Escalate complex issues to the appropriate department.Contribute to the continuous improvement of customer service processes.Participate in team meetings and training sessions.Maintain a high level of knowledge about the company's services and products.The Successful ApplicantA successful Customer Service Advisor should have:A qualification in a relevant field.Strong communication and interpersonal skills.Experience in a customer service role, preferably in the healthcare industry.Proficiency in using customer relationship management (CRM) software.Ability to work in a team and handle pressure in a fast-paced environment.Excellent problem-solving skills.What's on OfferA salary ranging between £27,000 - £33,000 per year.A supportive and diverse company culture.Comprehensive training and development opportunities.Generous holiday leave.A unique opportunity to work in a vibrant location at Regents Park.We encourage all interested candidates with a passion for healthcare and customer service to apply for this exciting Customer Service Advisor role.ContactSarah WigleyQuote job refJN-012025-6635962Phone number+442072692256Job summaryJob functionHealthcareSubsectorHealthcareSectorHealthcare / PharmaceuticalLocationCity of LondonContract typePermanentConsultant nameSarah WigleyConsultant phone+442072692256Job referenceJN-012025-6635962
