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Customer Service Advisor (6 month Contract)

Edinburgh Temporary £23,500 - £23,500 per year View Job Description
Our client is looking for a Customer Serviec candidate - 6 months initially then perm
  • 6 month contract - likely to go permanent
  • Edinburgh

About Our Client

* Engaging customers to understand their needs and provide them with the best
possible solutions
* Delivering best in class service to our customers through great interactions and
effective delivery
* Using initiative and quick thinking to solve issues
* Proactively identifying any possible improvements to team processes
* Meeting internal service level KPIs
* Supporting team members and store teams as required

Job Description

* Efficient and effective resolution of customer issues
* Comfortable working across calls, social and written contacts
* Customer Service metrics are in line, or better, than target
* Shares themes from customer contact to enable improvements to be made
* Identifies proactive opportunities for continuous improvement from the
Customer Service team, CSO and stores

The Successful Applicant

A candidate with a customer service background

What's on Offer

A competitive salary and nice working environment

Contact
Victoria Natillo
Quote job ref
JN-042025-6717398
Phone number
+44 131 243 2919

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Edinburgh
Contract type
Temporary
Consultant name
Victoria Natillo
Consultant phone
+44 131 243 2919
Job reference
JN-042025-6717398