Customer Service Administrator

Sheffield Permanent £26,400 - £26,400 per year View Job Description
Customer Service Administrator£26,400Sheffield based (Kiverton Park / Killamarsh area)Hybrid workingFree ParkingGenerous HolidayMonday to Friday - 8 - 4 or 9 - 5
  • Customer Service Administrator
  • Manufacturing & Distribution Business

About Our Client

Our client is an industry leading manufacturer supplying B2B customers across the UK. Following impressive business performance they are looking for a Customer Service Administrator to support their B2B customer base

Job Description

  • Manage incoming customer orders via e-mail, phone and web portal
  • Process customer orders via internal ERP system accurately and within agreed timescales
  • Manage customer issues in a timely manor with minimal impact to the customer
  • Keep customers updated on any potential changes to their orders. i.e timescales
  • Work with internal teams to manage end to end order management including production and logistics
  • Provide customer with support around their needs and any further needs

The Successful Applicant

  • Experience in a similar role
  • Experience processing customer orders
  • Excellent customer service skills
  • Strong attention to detail

What's on Offer

The Customer Service Administrator role will join a leading business in the Kiverton Park / Killamash area of Sheffield.

Working hours are Monday to Friday - 0800 - 1600 or 0900 - 1700

Generous salary of £26,400

Free parking, excellent working environment, 25 days holiday plus bank holiday, Christmas close down and many many more

Contact
Zach Johnson
Quote job ref
JN-062025-6771410
Phone number
+44 113 243 7708

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Industrial / Manufacturing
Location
Sheffield
Contract type
Permanent
Consultant name
Zach Johnson
Consultant phone
+44 113 243 7708
Job reference
JN-062025-6771410