Customer Service Administrator

As a Customer Service Advisor your responsibilities will include:

• Deliver top-tier customer service via phone, email, and face-to-face interactions.
• Manage and update customer records with accuracy and attention to detail.
• Collaborate closely with the Customer Service team to solve client issues efficiently.
• Process customer orders and handle any related queries.
• Coordinate with other departments to ensure timely delivery of services.
• Prepare reports and documentation as required.
• Contribute to team meetings and strategy planning sessions.
• Maintain a high level of knowledge about our products and services.