Save Job Back to Search Job Description Summary Similar JobsExciting new opportunityGrowing organisation with potential to developAbout Our ClientOur client is a medium-sized organization in the industrial / manufacturing industry, based in Leeds. Renowned for their commitment to delivering high-quality products and services, they are a reputable player in their field.Job DescriptionResponding to customer enquiries promptly and professionallyProcessing customer orders and managing customer accountsMaintaining customer records by updating account informationContributing to team efforts by accomplishing related results as neededWorking closely with other departments to ensure customer satisfactionIdentifying and assessing customers' needs to achieve satisfactionManaging complaints, provide appropriate solutions and alternativesThe Successful ApplicantA successful Customer Service Administrator should have:Proven customer support experience or experience as a client service representativeFamiliarity with CRM systems and practicesStrong Customer Service skills and active listeningExcellent communication and presentation skillsAbility to multi-task, prioritise, and manage time effectivelyWhat's on OfferAn attractive salary range of GBP 23,900 - GBP 24,000 per annumGenerous holiday allowance, with 25 days holiday plus bank holidaysBirthday OffFree parkingCompany BBQs and lunchesA positive and supportive company cultureContactChloe MccabeQuote job refJN-042025-6716411Phone number+441512553761Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorIndustrial / ManufacturingLocationLeedsContract typePermanentConsultant nameChloe MccabeConsultant phone+441512553761Job referenceJN-042025-6716411
