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Customer Service Administrator

Leeds Temporary £23,500 - £25,000 per year View Job Description
Our client is a seeking an experienced Customer Service Administrator who will be responsible for liaising with new clients and conducting on-boarding checks. They will also be the first point of contact to the clients with any queries they may have and ensuring they receive a positive customer experience.
  • 12 month FTC with the possibility of being made perm
  • Opportunity to work for a leading & well-known law firm

About Our Client

Our client is a global based entity with the law & legal sector with offices across the UK and they are looking to recruit a Customer Service Administrator to join their Leeds office on a 12 month FTC basis. This has the opportunity to be extended or go perm!

Job Description

As a Customer Service Administrator you will:

  • Handling incoming calls & emails for clients
  • Processing checks and on boarding new clients, i.e. conflict check requests, anti-money laundering.
  • Provide assistance in responding to enquiries and ensuring that the conflicts database is well maintained.
  • Corresponding with lawyers, of all levels, via telephone and email to obtain information.
  • Liaising with internal teams to better assist the customer/client.

The Successful Applicant

To be successful in this role:

  • Exceptional attention to detail and are able to understand the importance of the work you are doing, therefore demonstrating a level of maturity in taking responsibility for the work you undertake. You must have a good level of Maths and English, undergraduate/further education would be desirable.
  • Previous experience within a customer service environment is essential.
  • A good working knowledge of MS Outlook and Excel is necessary.
  • Ability to work from your own initiative and have an awareness of confidential/personal issues.
  • Strong communications skills both verbal and written.
  • Can commit to a 12 month FTC.



Offer of employment will be subject to a successful credit & reference check.

What's on Offer

In return, our client can offer:

  • Immediate start
  • 12 month FTC with the possibility of going perm
  • Competitive salary
  • City Centre office
  • Hybrid working after training
Contact
Lee Mcerlean
Quote job ref
JN-012025-6652606
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Administrator
Sector
Business Services
Location
Leeds
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-012025-6652606