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Customer Marketing Manager - Tech / Saas

Leeds Permanent £42,000 - £48,000 per year View Job Description
We are working with an SME FinTech firm who are seeking a Customer Marketing Manager to oversee and execute marketing initiatives that enhance customer engagement and drive retention. This permanent role offers an excellent opportunity to shape impactful campaigns within a collaborative marketing team.
  • Remote Working Option
  • Brand new role within a growing marketing function

About Our Client

This opportunity is with a medium-sized organisation operating within the FinTech industry. Known for its innovative approach, the company focuses on delivering high-quality solutions and fostering long-term client relationships.

Job Description

Responsibilities for the Customer Marketing Manager - Tech / Saas Role will include:

  • Develop and implement customer marketing strategies to drive engagement and retention.
  • Collaborate with internal teams to create targeted campaigns and customer-focused content.
  • Analyse customer data to identify trends and opportunities for tailored marketing efforts.
  • Manage customer communication channels, ensuring consistency and relevance.
  • Monitor and report on the performance of marketing activities, providing actionable insights.
  • Work closely with the sales team to align customer marketing initiatives with business objectives.
  • Organise and manage customer events, webinars, and workshops to strengthen relationships.
  • Stay updated with industry trends and apply best practices to enhance marketing efforts.

The Successful Applicant

For the Customer Marketing Manager - Tech / Saas role, applicants should have:

  • 3+ years experience in customer marketing, ABM marketing, or a related field within a B2B marketing environment.
  • Prior experience within a Tech / Saas organization is highly desirable.
  • Strong analytical skills with the ability to interpret customer data effectively.
  • Exceptional communication and collaboration skills to work across departments.
  • Proficiency in marketing tools and platforms to execute campaigns efficiently.
  • A results-driven mindset with a focus on achieving measurable outcomes.
  • A creative approach to problem-solving and campaign development.
  • Knowledge of emerging trends in technology & telecoms marketing.

What's on Offer

On offer for the Customer Marketing Manager - Tech / Saas role:

  • Competitive salary range up to £48,000 - experience dependent
  • Remote working option, or hybrid working from a Leeds based office.
  • Permanent position offering job security and career growth opportunities.
  • Inclusive and supportive company culture within the marketing department.
  • Opportunities to work on cutting-edge projects in the technology & telecoms sector.
Contact
Chris Winterton
Quote job ref
JN-082025-6820018
Phone number
+44 161 829 0445

Job summary

Job function
Marketing & Agency
Subsector
Hi Tech & Computing
Sector
Technology & Telecoms
Location
Leeds
Contract type
Permanent
Consultant name
Chris Winterton
Consultant phone
+44 161 829 0445
Job reference
JN-082025-6820018